Introduction

As part of a programme to build an effective People’s Parliament that is responsive to the needs of the people, Parliament established the Public Relations Department in 1989. The Department is composed of Public Relations Officers, Interpreters and Parliament Constituency Information Officers (PCIC) who are headed by Director who reports to the Clerk of Parliament.

Purpose

The Department’s purpose is to inform the public about the role and functions of Parliament through establishing and maintaining regular communication between Parliament and its clients / stakeholders.

Its services include:

Public Education: Conducting Parliament guided tours and carrying out outreach programmes to schools and tertiary institutions.

Exhibitions: Showcasing at international, national, provincial district and at other fairs.
Publications: Production of bulletins, annual reports compiling Members Profiles, and other parliamentary publications. Distribution of the Hansard.

Public Education: Conducting Parliament guided tours and carrying out outreach programmes to schools and tertiary institutions.

Media Liaison: Accreditation of journalists and liaison for coverage of parliamentary activities. Monitoring and reviewing of media reports, drafting of messages, press statements, releases and advertisements.

General Communication: The department is responsible for receiving requests for, and distributing of information within and outside Parliament.

Interpretation and translation services: Provide simultaneous interpretation in Ndebele, Shona and English in House Sittings and also translate parliamentary documents into the three languages.

Parliament Constituency Information Centres: Establish and provide administrative services to PCICs.

Souvenir Shop: Operate a Souvenir Shop.